Ryan’s Grocery Loyalty Programme is a newly launch initiative for our customers to earn reward points for their purchases. For every $1 spent at Ryan’s Grocery online, 1 point will be awarded. At present, our online loyalty programme is separate from our in-store loyalty programme.
How do I sign up for Ryan’s Grocery Loyalty Programme? To place an order and sign up, you may register an account by clicking on the profile icon (the little human image) on the top right of the page. Fill in the required fields and click “Sign Up”. Otherwise you may sign up with your Facebook and Google account easily.
Does it cost me anything to join? No. The Loyalty Programme is a free programme designed to allow us to thank you for your support and reward you for being a loyal customer.
How can I earn points? For every $1 spent at Ryan’s Grocery online, you will earn 1 point (excluding shipping charges & discounts). The points will be credited to your account once the order is completed. For every review of your purchase, you will earn 100 points.
How do I use my points? You can offset $1 on your purchase at Ryan’s Grocery Online with 107 points.
Where can I view my reward points? You can view your points in your dashboard under your “Account”.
Will my reward points expire? Yes, all reward points will expire in 1 year from the month the points are awarded.
Can I utilise my points for my retail purchase? No. The points that you earned are for online purchases only and are not applicable for walk-in purchases at our brick and mortar stores.
How do I update my details? All your personal details can be found under “Account”. You may click on “My Profile” to change your personal details and address.
What should I do if I forgot my password? Go to the “Sign In” page, click on “Forgot Password?” and enter the email address you registered with. You will receive an email with instructions to reset your password.